SmartCustomer is now an official TrustedSite Reviews partner!

If you're currently using SmartCustomer, formerly Sitejabber, to collect customer feedback, here's the fantastic news: you can now earn the Trusted Reviews certification. This certification empowers you to showcase customer experiences on your TrustedSite certification page and modal, helping build trust with potential shoppers on your site.

Key Benefits

Build Trust

Display the Trusted Reviews certification on your certification page and modal with the star rating earned through SmartCustomer, helping reassure your visitors.

Enhance Customer Experience

Customers won't need to search for reliable information about your business. The certification modal provides a quick reference, encouraging them to stay on your site longer and increasing the likelihood of making a purchase.

Easy Access to Reviews

Interested customers can easily access more details about previous customers' experiences by clicking the link to your smartcustomer.com profile, where they can read all the reviews you've collected.

About SmartCustomer

SmartCustomer helps businesses collect, monitor, and share customer reviews. With a commitment to transparency and authentic experiences, its review management platform helps businesses showcase customer feedback and build trust with potential shoppers.

Getting Started

Earning the Trusted Reviews certification is a breeze. Simply log in to your TrustedSite dashboard and enable the SmartCustomer integration by selecting Certifications then Trusted Reviews.

If you’re not already collecting reviews with SmartCustomer, learn more about its review management tools. Explore SmartCustomer.

This article was updated on October 30, 2026, to reflect the brand change from Sitejabber to SmartCustomer.